Disney+ is the streaming home of Disney, Pixar, Marvel, Star Wars, National Geographic plus general entertainment from Star. With hit movies, new originals and exclusive series, Disney+ offers unmissable entertainment at your fingertips.

Users on existing selected plans of postpaid and fixed home wireless plans will get a 3 month subscription offer to Disney+ at no additional cost, thereafter the user can subscribe to Disney+ at the monthly subscription fee* applicable at that time [currently KWD 3.4/month].

For the new MAX home fixed wireless plans, Zain is offering complementary access to Disney+ while the user remains on an eligible New MAX home fixed wireless plans and all bill payments are up to date.

Zain customers who are not on the select plans can sign up through Zain to enjoy Disney+ upon payment of the monthly subscription fee* applicable at that time [currently KWD 3.4/month].

*All fees and pricing are subject to change.

Depending on which plan you are on and if you are eligible, the below steps highlight how you can subscribe and/or activate Disney+ via Zain:

MAX Plans:

1. Log into Zain App or through MyZain.
2. Ensure your device is connected to the same WiFi network as your router or that you are logged in to the app.
3. Under ‘My Zain’, go to ‘Home’ or ‘My Plan’ to ensure that you are on an eligible MAX plan or to subscribe to a new one.
4. Scroll down to ‘My Content’ and click on ‘activate content’ to Disney+ or any additional benefits you want to your package (the amount of entertainment providers you can subscribe to depends on the Max plan you have selected).
5. Once you click on the activation button and agree to the T&Cs, you will receive confirmation of a successful activation on your screen, through a confirmation text message and an email.
6. Click on “Go to Disney+” or directly visit www.disneyplus.com, to register using your Zain mobile number. You will receive an instant OTP text message to your number.
7. Upon entering the valid OTP number on the Disney+ website or application, you can start streaming right away.

Wiyana Postpaid & Home Fixed Wireless Plans:

1. Using your active Zain number, ensure that you are subscribed to an eligible Wiyana postpaid or home fixed wireless plan, that offers 3 months of Disney+ on us.
2. Send ‘5’ to ‘99898’ to activate your Disney+ 3 month offer.
3. You will receive a text message from Zain asking for confirmation to agree to the T&Cs and activate the offer. Reply ‘yes’ to confirm.

Upon successful activation, you will receive a confirmation text message, indicating your Zain number as your login username and a link to the Disney+ website/app to complete the registration process (www.disneyplus.com).

4. Using your Zain mobile number to login, you will receive an OTP text message from Disney+. Enter the valid OTP number and you will be able to start streaming right away.

La Carte/Stand Alone Subscriptions:

1. Send ‘5’ to ‘99898’ to activate your Disney+ monthly subscription.
2. You will receive a text message from Zain asking for confirmation to agree to T&Cs and activate the offer. Reply ‘yes’ to confirm.

Upon successful activation, you will receive a confirmation text message, indicating your Zain mobile number as your login username and a link to the Disney+ website/app to complete the registration process (www.disneyplus.com).

3. Using your Zain mobile number to login, you will receive an OTP text message from Disney+. Enter the valid OTP number and you will be able to start streaming right away.

No, you can sign up directly through Disney+ by visiting www.disneyplus.com and subscribing for the retail price of a monthly subscription fee* applicable at that time [currently USD 10.99/month].

*All fees and pricing are subject to change.

You can start using the Disney+ service as soon as your eligible Zain plan is active and/or you have activated your Disney+ subscription.

You’ll receive an onboarding confirmation SMS from Disney+ as well as an activation email from Zain. Please refer to the steps mentioned in “How can I subscribe to Disney+ via Zain?” for more information.

You can access your Disney+ from available MENA countries, including the UAE, Saudi Arabia, Qatar, Algeria, Iraq, Jordan, Morocco, Egypt, Bahrain, Oman, Kuwait, Tunisia, Libya, Yemen, Palestine, and Lebanon. For more information, please visit www.help.disneyplus.com.

For technical support, visit www.help.disneyplus.com and either click on the ‘Chat with us’ option to chat with the Disney+ Customer Support, or click on ‘Contact us’ to reach our customer support by telephone.

You can watch Disney+ on a range of devices. For a full list of supported devices, visit www.help.disneyplus.com.

You can watch Disney+ on up to four devices simultaneously.

If your subscribed to Disney+ via Zain, for billing related issues please call the Zain Call Center by calling 107 for automated services or to talk to our customer care available 24 hours, or visit www.kw.zain.com/en/shop/contactus.

For billing related issues when payment is made directly to Disney+, please get in touch with our Disney+ support team by visiting www.help.disneyplus.com and either click on the ‘Chat with us’ option to chat with the Disney+ Customer Support, or click on ‘Contact us’ to reach Disney+ customer support on call.

You can only have one active Disney+ subscription per each valid phone number.

Please contact the Zain Customer Support by calling 107, or visit https://www.kw.zain.com/en/shop/contactus.

If you stop paying your Zain bill, your subscription to Disney+ will be suspended after 13 days of the billing date. You will lose your access to the Disney+ subscription and you will have 30 days to settle your bill. Failure to do so will result in the termination of your Disney+ subscription.

If you cancel your Zain line, you will lose your Disney+ subscription immediately.

You will need to terminate your existing active subscription with Zain, and resubscribe directly to Disney+ by visiting www.disneyplus.com.

If you are not on a complementary plan, your Zain bill and Disney+ subscription payment will be different. Your Disney+ cycle will start from your first day your subscription was activated, renewing automatically every month thereafter.

You will continue to login to Disney+ using your registered mobile number.

You cannot change your Disney+ login details. For more information, please call the Zain Call Center by calling 107 for automated services or to talk to our customer care available 24 hours, or visit https://www.kw.zain.com/en/shop/contactus.